The Managed Service model

Tutis can provide its workforce compliance solutions as a managed service. Under the managed service model Tutis operates the TUTIS solution for you by doing the data entry, enquiry, reporting and administration functions for you.

Let the Tutis managed services team help take the complexity out of the operational side of skillset and training compliance management. Our team members are experienced in managing all administrative aspects of a compliance and training organisation, and are Subject Matter Experts (SME) in the Tutis software products.

The Managed Services team provides you with a no risk, no fuss, and comprehensive administrative back end process enabling you to reduce your overheads and achieve Compliance Assured.

The Tutis On-boarding Managed Service includes

  • Processing of enrolment paperwork for new students and creation of profile in Tutis
  • Updating of current student records in Tutis
  • Management of skill matrix for all employees and refresher periods (For Enterprise Customers)
  • Tracking of student progress and follow up to ensure maximised completions
  • Reporting progress issues to senior management personnel
  • Production of credentials and issue to students (Certificates and Transcripts, Statements of Attainment and/or Statements of Attendance or Completion)
  • AVETMISS reporting (For RTO Customers)
  • Scheduling of face to face training including assigning rooms, resources, trainer/assessors
  • Managing trainer/assessor workload
  • Managing trainer/assessor matrix (Content Experts)
  • Managing the training structure within Tutis e.g. adding or removing qualifications and/or units of competency
  • Managing the offerings and offering templates
  • Monitoring and reporting on trainer/assessor currency issues
  • Managing the assessment development and life cycle process including validation
  • Upload of compliance and training related documents and assigning access as required
  • Editing and updating of existing compliance and training related documents
  • Management of continuous improvement workflows
  • Management of surveys
  • Participation in internal audits
  • Performance monitoring, reviews and recommendations